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Do you need to ship parcels internationally?

Read the "country fact sheet" and choose a simple, fast and cost-effective solution to ship your documents and goods by choosing the Chronopost offer that suits you!

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As the specialist in the express delivery of parcels, Chronopost supports business and individual customers every day in the international shipping of parcels. Chronopost ships international parcels swiftly and effectively.

Our expertise in international parcel carriage

In France and abroad, Chronopost benefits from recognized expertise. From parcel collection to delivery, including carriage, you benefit from a high quality of service at every stage of the shipment. Whatever documents or goods you are shipped internationally, we ensure a fast and efficient service. We know how to deliver individual customers at home or to Pickup Points and business customers in companies, Pickup Points, workshops and shopping malls.

Chronopost offers for your international parcel shipments

In order to facilitate the international shipment of your parcels, Chronopost offers several offers and services to business and individual customers.

Our offers to ship your parcels in Europe

- Express delivery with Chrono Express and Chrono Import Express*

- Cost-effective delivery with Chrono Classic, Chrono Relais Europe and Chrono Import Classic* and Prêt-à-Expédier Europe

Our offers to ship your parcels internationally

- Express delivery for the rest of the world with Chrono Express, Chrono Import Express*, Chrono Relais DOM and Prêt-à-Expédier DOM-Monde

When choosing Prêt-à-Expédier pre-paid parcels, everything is included: packaging and express delivery.
Available at post offices and online: an envelope, two inflatable bags, a box for the European Union.

* Only for business customers.

How long does it take to ship a parcel internationally

Express delivery is a top priority for Chronopost, a specialist in international parcel carriage. The delivery times for parcels sent abroad vary from 2 to 5 days depending on the destination.

For Overseas France, Chronopost delivers your documents and goods. For example, expect 1 to 2 days between the French Overseas Departments and 48 hours from metropolitan France.

For more details on delivery times, read the country fact sheets below.

Download country file

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Download country file

To meet your needs, Chronopost has set up offers and services to ship your documents and goods to many destinations abroad.

Indeed, parcel collection, carriage and delivery are now provided to 230 countries and regions around the world.


Examples of delivery times** for international express parcels : 

·       1 day to New York

·       2 days to Rio de Janeiro and Brazzaville

·       3 days to Beijing

** Delivery times are provided for information purposes and in working days. Delivery times depend on the city where the shipment was made, the drop-off time at the local depot as well as the destination's custom procedures.

Export customs clearance

As a certified Authorized Economic Operator (AEO), Chronopost provides business customers with express and secure processing of customs procedures. This is a guarantee of the quality of our international shipping, delivery and parcel services.

Depending on the country of destination, the shipment of a parcel may entail customs formalities to send parcels to France or Europe, shipping a parcel internationally sometimes requires compliance with customs formalities.

In accordance with international regulations, Chronopost may have to verify the exports of its customers and recipients

Services to facilitate your international parcel shipments

E-commerce platform: this is aimed at e-retailers looking to offer Chronopost delivery on their e-commerce platform.

Parcel tracking: this service offers the possibility of tracking parcels step by step and in real time.

Predict: in Europe, this service allows the recipient to reschedule their delivery by choosing the day and time slot that suits them best.

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Export customs clearance

Shipping goods abroad is simple! A few tips for your international shipments :

 

1. Start by identifying the  shipment classification depending on its content. Does your parcel contain documents or goods?
2. Every destination is unique. Consult the relevant country information sheet to learn more and comply with local particularities.
3. Prepare all the customs documents which will guarantee trouble-free shipping. 

Download country file

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Download country file

Any goods or documents of value are subject to customs formalities. The customs services of the destination country should be able to easily identify the origin, nature and value of the shipment in order to apply local tax rules and restrictions if necessary. 

 

Attaching all the required customs documents helps to avoid your shipment being opened and delayed by customs authorities in the country of destination.

 

Countries subject to customs formalities

For goods sent from mainland France, all countries outside the European Union are subject to customs formalities including French Overseas Territories (DOM/TOM), French Overseas Collectivities and Countries, and Andorra.
Destinations not subject to European Union laws and regulations and subject to customs formalities:

  • Büsingen and Heligoland (Germany),
  • Faroe Islands, Greenland (Denmark) ,
  • Canary Islands, Ceuta, Melilla (Spain),
  •  Åland Islands (Finland),
  • Mount Athos (Greece),
  • Campione d'Italia, Livigno, San Marino, the Vatican (Italy),
  • Jersey, Guernsey (Great Britain)
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Shipment classification

Does the parcel contain documents or goods?

The classification of international shipments is used to establish the nature of the shipment(documents or goods). The classification determines the restrictions applicable to certain items depending on the destination country as well as the documents that must be attached to the shipment. The customs regulations of certain countries attribute commercial value to some shipments which may be considered documents.

How does it work?

The content of your shipment is classified by a number in the table below. The country information sheet indicates whether the contents of your shipment are considered documents or goods and whether they are subject to any customs particularities.

It is then possible to attach all the necessary information regarding declarations and appropriate invoices to the shipment to facilitate the customs process.

 

Chronopost Classification Title Example of Contents
01 Alcohol and spirits  
02 Non-alcoholic drinks  
03 Wine (sample)  
04 Perfume (sample)  
05 Passport, identity documents  
06 Tobacco  
07 Personal items  
08 Computer hardware Computer, hard disk
09 Machines/Mechanical Equipment Parts, machine motor
10 Equipment and recording media for sound or image recording Camera, CD, DVD, telephone
11 Medical or optical equipment Glasses, contact lenses, dental equipment, thermometer
12 Timepieces Watch, clock
13 Musical instruments Instrument part, instrument accessories
14 Labels/boxes/cardboard Labels, paper bags, cardboard box
15 Books/magazines/posters/catalogues/photos Commercial brochures, advertising posters, photo album
16 Pharmaceutical products/medicines  
17 Chemical products Laboratory reagents, fertilizer, matches, waxes, inks and organic and inorganic chemical products
18 Cosmetics Cream, soap, shampoo
19 Automotive parts Car, motorbike, airplane, boat accessories
20 Games/toys Various toys, games consoles
21 Furniture/lighting equipment/decorative objects (excluding works of art) Lamp, luminous sign, various items of furniture
22 Clothing/clothing accessories Rugs, clothes, lace, embroidery
23 Fabric Flag, various fabric samples
24 Machining/metal parts Metals such as iron, steel, copper etc. and items made from such metals
25 Costume jewelry  
26 Leather or hides Leather objects, handbags
27 Shoes Shoes and parts of shoes
28 Radiography  
29 Non-perishable or tinned foodstuffs Cereals, grains, seeds, spices, tinned vegetables, tinned fruit, food preparations
30 Other documents with no commercial value Letters, internal business letters, copy of a contract
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Customs documents

Proforma or commercial invoice, EUR-1 or ATR1 form: what document should you attach to your parcel? Don't worry we've explained everything to make sending your parcel easier.

Customs documents

DOCUMENT WHEN SHOULD I USE IT? WHAT IS IT? HOW SHOULD I USE IT?
PROFORMA INVOICE

If you are a business customer sending goods not destined for sale.

If you are a private customer sending a parcel abroad. If you have to declare the value of the goods to be shipped

A document declaring the value of a shipment containing goods not destined for sale.
It contains all the information about the products, the sender, the consignee, the transport label etc.
3 copies of the invoice should be provided.
NB. The following text must be clearly marked: " no commercial value - sans valeur commerciale" and "value for customs purposes only - valeur pour la douane".
Never put a value of €0.
COMMERCIAL INVOICE If you are a business customer sending goods destined for sale. A document declaring the value of a shipment containing goods destined for sale.
It contains all the information about the products, the sender, the consignee, the transport label etc.
3 copies of the invoice should be provided, written in French and in English for non-French-speaking countries.
The invoice must also state the EORI (Economic Operator Registration Identification) number.
DECLARATION OF ORIGIN If you are a business customer sending goods destined for sale whose client can benefit from a reduction in customs duty. Under the value of €6000, the declaration of origin can be used to send goods to certain countries subject to preferential agreements with the EU.
The shipment may be exempt from all or part of the customs duty.

Use the country information sheets to check which destination countries are eligible.

Declaration of origin 
The exporter of the products covered by this document declares that, unless otherwise clearly indicated, these products are of EU preferential origin. Place - Date - Signature

EUR-1 The EUR-1 is a certificate of origin granting a reduction in customs duty. It is used to send original goods made within the EU with a value of more than €6000 to a country subject to preferential agreements with the EU. International Trade Bookshop or the publisher GMJ.
ATR1 ATR1 is a compulsory certificate of origin for the shipping of goods destined for sale in Turkey.
This document certifies that the goods are manufactured in or have free circulation status within the EU.
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